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MeterPlugs is serious about protecting your privacy. We operate in accordance with the Personal Information Protection and Electronic Documents Act (PIPED Act) of Canada.

Information We Collect

  • Information that you share with us including contact information and the contents of emails.
  • Device information including your Internet Protocol (IP) address, operating system and browser.
  • Log information including details of your interaction with our website, products and services.
  • Cookies which are used for website analytics.

Use of Information

  • Contact information including your email address is used to provide you with customer support services and allow you to download our products and your licenses.
  • Payment information including credit card numbers and / or bank details are not collected (or accessible) by us. We use PayPal to handle transactions. However, we do use your country, state / province and potentially other relevant transaction details for tax purposes.
  • Analytics cookies such as the Google Analytics cookie allow us to count page visits, traffic sources and similar data related to the usage of our website. The data obtained through these cookies is aggregated and anonymous.
  • Targeting cookies such as the Facebook Pixel allow us to evaluate the effectiveness of our advertisements, and may allow advertising networks such as Facebook to track the pages that you visit on our website in order to provide you with relevant advertisements.

Request for Information

We will provide you with access to your personal data, including its use, should you request it.

If you have any questions about our privacy policy, please contact us.